Who we are
Vitalia24h, a leading company in healthcare transport in Madrid, is transforming into Sanir, to promote and lead healthcare transport in Spain and respond to new social needs in the management of a vital public service.
In our commitment to caring for people, we integrate the full potential and experience of ALSA, a leading road transport company, and TRANSINSA, a leading operator in healthcare transport in Asturias, to guarantee a service of the highest quality, with the latest mobility technologies and highly trained professionals.
We work to offer a healthcare transport service that meets the needs of patients and to be the partner that provides the greatest reliability and dependability to the public and private healthcare systems in Spain.
Coordinating Center, the heart that moves us
Our Coordination Center, operating 24/7, 365 days a year, is the nerve center of all Sanir’s activity, the heart that drives us.
A state-of-the-art center managed by Emergency Medical Technicians and supported by doctors and nurses, to provide the most appropriate response to every service need.
Innovation at the Service of the Patient
All our vehicles are equipped with state-of-the-art technology and a trunking radio system that guarantees complete coverage. These innovations ensure quality service and improved care for the people we transport.
Sanir in figures
Quality Policy
Our two quality departments – one internal and one external – audit all our operations, which, together with a comprehensive maintenance program, guarantees the highest quality standards in all our processes.
ISO
9001
ISO
22320
ISO
14001
ISO
45001
UNE
179002
AENOR Certificate in Quality Management ISO9001
Thanks to the implementation of a Quality Management System according to the UNE-EN ISO 9001 standard, SANIR demonstrates its ability to consistently provide services that meet customer and applicable regulatory requirements.
This certification also allows SANIR to:
- To meet the needs of your customers and users who increasingly value certified providers.
- Increase the possibility of expanding internationally.
- To generate greater trust between suppliers and customers.
AENOR Certificate in Emergency Management ISO 22320
This certificate recognizes the importance of an effective response to the consequences of natural disasters, involuntary or deliberate incidents, or an accident, in our case, and improves the ability to provide an appropriate response to the needs of those affected.
This UNE-ISO 22320:2013 certification incorporates the world’s best practices for establishing order and organizational control of structures and procedures, decision-making, traceability, and information management.
SANIR thus joins the organizations that have implemented Emergency Management in their organization according to UNE-ISO 22320 and with it we achieve:
- To develop and improve our capabilities in all types of emergency responses of any size, whether it be an incident, a crisis, business interruptions, a disaster or an accident
- Ensure that the information is truthful and reliable, as information and data management processes are established.
- Minimize misunderstandings by establishing a basis for coordination and cooperation between the parties involved.
- More efficient management of shared resources.
AENOR Certificate in Environmental Management ISO14001
SANIR has a certified Environmental Management System in accordance with the UNE-EN ISO 14001 standard, which allows us to identify the environmental aspects generated by each of our activities, such as resource consumption, waste generation, and emissions, and to allocate the necessary resources for environmental protection and pollution prevention.
With this system, we achieve:
- Optimize resource and waste management.
- Reduce the negative environmental impacts of our activities and the risks associated with accidental situations.
- Improve our reputation and credibility with customers, investors, and society in general.
- Promote a culture of continuous improvement within the organization, fostering innovation and adaptation to new environmental challenges.
AENOR Certificate in Occupational Health and Safety Management ISO45001
At SANIR, we have implemented a certified Occupational Health and Safety Management System (OHSMS) whose primary objective is to guarantee a safe and healthy work environment for all employees.
This includes the identification and assessment of workplace hazards, the implementation of preventive and control measures to eliminate or reduce them, and the promotion of a culture of prevention throughout the organization.
Among the advantages of having a certified OHSMS are:
- Improving employee well-being translates into greater motivation, productivity, and reduced absenteeism.
- It strengthens the company’s image and reputation, demonstrating its commitment to corporate social responsibility and the protection of its employees, which can impact the attraction and retention of talent for the organization.
AENOR Certificate in Quality Management Systems for Healthcare Transport Companies UNE179002
SANIR has a Quality Management System for Healthcare Transport Companies (UNE 179002) whose primary objective is to ensure excellence and safety in the provision of such a critical service.
This means guaranteeing compliance with the most demanding requirements for patient transport, from the correct operation and maintenance of medical equipment to adequate staff training and the application of specific protocols for special situations.
Our objectives with the implementation of this system are to reduce emergency response times, rigorously document each service, and maintain all equipment at 100% operational capacity.
With this system, we achieve:
- A guarantee of quality and safety perceived by patients and public administration, generating trust and credibility.
- It optimizes resource management, resulting in greater efficiency.
- It improves our competitive position, differentiating our service within the sector and enhancing the professional recognition of our work.
- It contributes to the continuous improvement of healthcare.
AENOR Certificate in Energy Management to ISO 50001
SANIR has an Energy Management System certified in accordance with the UNE-EN ISO 50001 standard.
This standard sets out the minimum requirements for an energy management system. It helps organisations to optimise their energy consumption, improve efficiency and reduce greenhouse gas emissions.
The implementation of an Energy Management System in accordance with UNE-ISO 50001 offers three major advantages:
- It promotes responsible and sustainable energy consumption, with the long-term aim of continuously improving energy performance and reducing environmental impact.
- It helps to avoid significant financial costs arising from energy wastage, whilst improving operational efficiency, productivity and business profitability.
- It is strengthening its position in the field of corporate social responsibility and sustainability.
SANIR continuously raises awareness amongst its staff and provides them with training on energy efficiency and sustainability, with the aim of optimising resources and minimising environmental impact.
AENOR Certificate in Complaints and Claims Management Systems
Thanks to the implementation of a Quality Management System in accordance with the UNE-EN ISO 10002 standard, SANIR demonstrates its ability to provide a high standard of service to users who submit complaints or claims to the company, ensuring that these will be analysed and investigated thoroughly, and that a response will be provided within the agreed timeframe.
Users have a range of channels through which to raise any complaints or claims with the company, and will be kept informed of the status of their case at all times.
AENOR Road Safety Certificate
SANIR has had a Road Safety Management System certified to the UNE-EN ISO 39001 standard since 2013.
This Standard sets out the minimum requirements for a road traffic safety management system. It helps organisations to reduce the risks and incidents arising from road traffic accidents.
The implementation of a Road Safety Management System in accordance with UNE-ISO 39001 offers three major advantages:
- It promotes a ‘safe system’ approach, the long-term aim of which is to eliminate serious incidents resulting from road traffic accidents, based on the promotion of best practice designed to reduce them.
- It helps your company avoid significant financial costs and loss of profit, whilst improving the productivity and profitability of your business.
- It is strengthening its position in the field of Corporate Social Responsibility.
SANIR continuously raises awareness amongst and trains its drivers in safe driving practices, with the aim of improving their performance behind the wheel and minimising the risk of road traffic accidents.
