Basque Country Delegation
We are committed to providing healthcare that is close, professional and adapted to the needs of each area, with in-depth knowledge of the territory and a logistics network prepared to act quickly anywhere in the Basque Country.
We focus our activity in Bizkaia
We provide ambulance, healthcare, and patient transport services throughout the Basque Country (Euskadi), guaranteeing a rapid, efficient, and professional response in every incident.
Although we have the capacity to provide healthcare coverage throughout the Basque Country, we focus our activity in Bizkaia, where we offer comprehensive coverage in Bilbao and its surrounding areas, including the right and left banks of the Ebro River, the Duranguesado region, the Encartaciones region, and rural areas.
Services
1. Private Non-Urgent (Scheduled) Medical Transport Service
We offer a specialized, private, scheduled medical transport service for companies, insurance providers, and individuals. This service is designed for patients who, while not in an emergency situation, require assistance to travel to medical centers, hospitals, clinics, rehabilitation facilities, for routine treatments (such as dialysis, chemotherapy, or radiotherapy), or for hospital discharge.
This type of transport is planned in advance and carried out under safe, comfortable conditions tailored to the patient’s needs. Our vehicles are equipped to ensure comfort and attentive care during the journey, and we have qualified personnel who supervise and accompany the patient at all times.
Who is it aimed at?
- People with reduced mobility.
- Bedridden patients or those requiring a stretcher.
- Users with chronic illnesses who need frequent transfers.
- People who, due to medical reasons, cannot use conventional transportation.
Advantages of the service
- Prior coordination and punctuality.
- Professional and friendly service.
- Adapted and certified vehicles.
- Coverage at both the local and regional levels.
We adapt to your needs and schedule. You can request the service on a one-off basis or as part of a regular transportation plan. Your well-being and safety are our priority.
Services
2. Preventive Health Services at Events
What does it include?
- Presence of healthcare personnel (doctors, nurses, emergency medical technicians).
- Mobile assistance units (basic or advanced life support ambulances, depending on the type of event).
- Pre-event risk assessment and customized healthcare planning.
- On-site care for minor incidents or medical situations requiring intervention.
- Direct coordination with emergency services and hospitals if needed.
- Recording of incidents and assistance provided during the event.
What types of events do we cover?
- Sporting events
- Concerts, festivals, and large-scale shows
- Trade shows, conferences, and corporate events
- Public and private celebrations
- Outdoor cultural or recreational activities
Our goal is to prevent, address, and resolve any medical situation that may arise during the event, ensuring peace of mind for organizers and attendees.
Services
3. Private Interhospital Medical Transport Service
We offer a specialized inter-hospital patient transport service, designed to transfer patients between hospitals safely, efficiently, and according to their health condition.
This service is designed to ensure continuity of care and facilitate patient access to tests, treatments, or more complex units at another healthcare facility.
What does it include?
- Transfers between hospitals or clinics, both public and private.
- Ambulances equipped according to the level of care required (basic or advanced life support).
- Qualified healthcare personnel (technicians, nurses, doctors, as needed).
- Direct coordination with referring and receiving centers.
- Continuous patient monitoring during transport.
- Availability for urgent or scheduled transfers.
Who is it aimed at?
For patients who need to be transferred to another hospital to continue their medical care, undergo diagnostic tests, or receive specialized treatments.
Our commitment is to provide safe, punctual, and high-quality care, using adapted vehicles and staff trained to handle any situation during the journey.
Resources
We have a robust infrastructure and a highly trained team to guarantee efficient, safe, and high-quality healthcare. Our human and technical resources are organized to respond quickly to healthcare needs in any situation.
Material and technological resources
- Emergency ambulances (Basic and Advanced Life Support), fully equipped according to regulations.
- Non-emergency ambulances for scheduled transfers.
- Electromedical equipment: defibrillators, ventilators, multiparameter monitors, infusion pumps, etc.
- GPS communication and tracking systems in all vehicles.
- Service management platform and real-time operational coordination.
- Immobilization equipment, oxygen therapy supplies, hygiene and comfort items for the patient.
Human resources
- Emergency Medical
- Technicians (EMTs) with specialized training.
- Nursing and Medical staff in advanced services.
- Coordinators and logistics staff. Management and customer service team.
Operational and logistics base
- Strategically located bases to ensure rapid response times.
- In-house maintenance and cleaning workshops.
- Warehouses with a continuous supply of medical supplies.
Our resources are constantly being updated and monitored to ensure compliance with the highest standards of quality and safety. This commitment allows us to provide a reliable service tailored to the demands of today's healthcare environment.
Crecemos junto al talento local: Sanir en la Feria de Empleo de Getafe
Te enseñamos cómo es la asistencia médica en carrera en La Vuelta 2025 desde dentro
